Effective Date: 1st/04/2023
Information Collect gathers
We may collect personal data from or on behalf ofMerchants. Merchants determine the scope of the personal data transferred to us or that we gather, and the information we receive may vary by Merchant. Typically, the information we collect on behalf of Merchants includes:
Information that we gather when a customer for a Merchant makes a payment
When a customer makes a payment via a POS, we gather information about the transaction, which may include personal data. Information about transactions includes the payment card used, name associated with the payment card, the location of the merchant’s store, date and time of the transaction, transaction amount, and information about the goods or services purchased in the transaction.
Additional information that customers of the Merchant provide through the POS ancillary to a payment
We may collect additional information ancillary to the payment. This information may include: Customers’ email address or phone number, such as when the customer chooses to receive an electronic receipt Customers’ marketing preferences, such as whether the customer wishes to receive marketing communications or newsletters Information about participating customers’ activity in a merchant loyalty program Customers’ physical address, where needed for delivery of goods or services Other information the customer provides, such as birthdate, interests or preferences, reviews, and feedback.
Information that we gather about personnel of a Merchant
We may collect information about Merchants’ personnel and interactions with the Clover POS, such as clock-in and clock-out time and tips earned, employee full name, and employee number.
Additional information that Merchants provide to us about their customers or personnel
Merchants may provide us with additional information directly, via access they grant to us, or otherwise. The types of information that merchants may provide to us about their customers include email addresses, phone numbers, and purchase history. The types of information that merchants may provide to us about their personnel include email addresses, phone numbers, shifts, and sales history.
How we use the information we collect
We use the personal data we gather for or on behalf of Merchants, to provide our services and the functionality of our application: relate purchases and transactions to the appropriate buying patron.
We may also use personal data for related internal purposes, including:
To provide information about the application, such as important updates or changes to the application and security alerts
To measure performance of and improve the application.
To respond to inquiries, complaints, and requests for customer support
In addition, Company may use personal data aswe believe necessary or appropriate to (a) comply with applicable laws andlawful requests and legal processes, such as to respond to subpoenas orrequests from government authorities; (b) enforce the terms and conditions thatgovern our application; (c) protect our rights, privacy, safety or property,and/or that of you or others; and (d) protect, investigate and deter againstfraudulent, harmful, unauthorized, unethical or illegal activity.
How we share information
We may share personal data that we gather with:
The Merchant from whom or on whose behalf we collected the personal data
With third parties as a Merchant may direct
With third party service providers that help us manage and improve the application
Company may disclose personal data to government or law enforcement officials or private parties as required by law, and disclose and use such information as we believe necessary or appropriate to(a) comply with applicable laws and lawful requests and legal processes, such as to respond to subpoenas or requests from government authorities; (b) enforce the terms and conditions that govern our application; (c) protect our rights, privacy, safety or property, and/or that of you or others; and (d) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.Data collected through Collect, is not sold, licensed or otherwise made available to third parties for independent use by that this party or any other party.
Sale or personal information
We do not sell, as defined under CCPA, your Personal Information to third parties.
In the preceding twelve (12) months, we have not sold any personal information.
We do not gather information from minors within our application
We do not leverage cookies or similar technologies to store data
Subject to our agreement with a Merchant, Company retains personal data for as long as necessary to (a) provide our products and services; (b) comply with legal obligations; (c) resolve disputes; and (d)enforce the terms of any agreement we may have with a Merchant. You may contact us for additional information about our data retention practices in connection with the application.
Your rights and choices Data subject rights
To the extent that applicable law provides individuals with rights pertaining to their personal information, such as to review and request changes to their personal information, individuals should contact theMerchant with any requests pertaining to the Merchant’s use of our application.To the extent that Clover is responsible for responding to data subject rights requests under applicable law, individuals may contact Clover with applicable requests as explained in Clover’s Privacy Notice, https://www.clover.com/privacy-policy.
Company will assist a Merchant, or Clover, as applicable, in responding to such requests subject to our contract with a Merchant or Clover.
You have the rights listed below. However, these rights are not absolute, and we may decline your request as permitted by the CCPA.·
Information. You can request the following information about how we have collected and used your Personal Information during the past 12 months:
The categories of Personal Information that we have collected.
The categories of sources from which we collected Personal Information.
The business or commercial purpose for collecting and/or selling Personal Information.
The categories of third parties with whom we share Personal Information.
Whether we have disclosed your Personal Information for a business purpose, and if so, the categories of Personal Information received by each category of recipient.
Whether we’ve sold your Personal Information; and, if so, the categories of Personal Information received by each category of recipient. ·
Access. You can request a copy of the PersonalInformation that we maintain about you.·
Deletion. You can ask us to delete thePersonal Information that we maintain about you.·
Nondiscrimination. You are entitled to exercise the rights described above free from discrimination. This means that we will not penalize you for exercising your rights by taking actions such as by denying you goods or services, increasing the price/rate of goods or services, decreasing the service quality, or suggesting that we may penalize you as described above for exercising your rights. However, the CCPA allows us to charge you a different price or provide a different service quality if that difference is reasonably related to the value of the Personal Information, we are unable to use.
If you have a complaint about our handling of personal data, you may contact us via the contact information provided below.